The Vetus/Maxwell product shown above is generally
available to Australian consumers and most are stock items held in
Australian warehouses. Where a small item is not stocked, it generally
takes about 2-3 weeks to obtain. There are shipments from Europe every
two weeks covering a broad range of Vetus products. Special orders
that are for heavy or bulky items (such as engines) which are not regularly
stocked in Australia stock may incur freight surcharges and or longer
delivery times. Please check with us.
A default freight charge of $20 per order is charged
which covers the vast majority of shopping cart orders. If the item is bulky,
heavy or you live in a remote area then additional freight charges may be
payable. We will contact you if necessary prior to processing your
order. If an item cannot be supplied in a timely manner we will
contact you for instructions or process an immediate refund.
Note: Items are sold by part number only. If an
item has a $0.00 value, please contact us as its probably a special order
part. The sale is final and these parts are not generally returnable if you change
your mind. A restocking fee may be charged for each item. Special orders are
not returnable. We also realise that sometimes parts may need to be
exchanged or were incorrectly supplied or quoted and these issues will be
handled on a case by case basis. Any issues should be brought to our
attention within 7 days of payment. Manufacturer's warranty applies.