Marine Direct Australia Boat Parts
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Scott Fuller, owner of
Marine Direct Australia.

Marine Direct Australia is a part of an Australian family business in operation for over 40 years.

It is our aim to provide the Australian and international boating public with quality products at competitive prices along with customer service that is second to none.

We source our products from ethical suppliers who are also committed to customer service. The following views on our business have been received by us.



Testimonials:

I would like to thank you and your company for such a fast and efficient service it was very impressive. Compliments of the season. All the best, Mike S. England. (Merlin Computer reprogrammed Christmas 2002)

Hi Scott, It was our pleasure to meet you and thank you for your advice re our boat repair. Please keep in touch especially when you pop by Singapore again. Rgds Rex & Helen (Singapore customer who purchased a 6Kva Genset. Scott visited Rex and Helen and their boat in Singapore on a business trip in March 2003.)

Thank you again. Kind regards Igor (Croatia customer who is busily rebuilding his Mercruiser engine with bits and pieces supplied by Marine Direct. April 2003)

Hi Scott - Thanks for trying. I appreciate the customer service, even though we couldn't complete the transaction. Thanks for your help, and for getting back to me so quickly. Sincerely, Todd. (Todd is in Washington DC. In this case the book he was wishing to purchase was out of print and no longer available. April 2003)

I was looking for boat engine parts on the internet that were unavailable
in Fiji and tried Fullers/Marine Direct, I discovered I'd made the right
choice, reply was fast and service helpful. The Credit card billing method by email was clearly set out and very satisfactory. Bob H. Suva Fiji. (Bob is rejuvinating a Perkins WWII vintage engine and gearbox in his sailing boat. April 2003 )

When I needed spare parts for my engine, and local sources where all so expensive, Marine Direct provided the required parts promptly and at unbelievably good prices!
Warren B. Auckland New Zealand. (Warren had an overheating Volvo Penta 60B before Marine Direct supplied a new heat exchanger element.)

Hi Scott
thank you for your prompt and friendly call, it is much appreciated.
look forward to buying more from you .
Robert (Robert lives in Western Australia and races crocodiles up and down the rivers in his kayak! Well, its a good story anyway. April 2003).

Scott, you are quickly becoming an answer to all my prayers!!! Jackie, England. May 2003

Hi Scott, just wanted to say I've received back the Merlin - anyhow, just wanted to thank you for all your help and I'll definitely be recommending you to all I meet on my travels! Jackie, England. (Jackie and her husband are preparing for an around the world trip on their yacht starting from the UK.) June 2003

I WAS SO HAPPY TO HEAR THAT YOU COULD HELP ME THAT I FORGOT ALL ABOUT MY ADDRESS! SO HERE IT IS! JAMES (Chicago USA May 2003)

thanks for everything Scott! we got them last week! hope to be in the water soon! thanks again! Jim (Jim and James are the same. He has a Volvo V8 engine and lives near Chicago USA. There were no 24mm piston parts he could source in the USA. In the end Marine Direct located the parts in Sweden and the piston manufacturer posted them to Jim. May 2003)

scott. a quick note io let you know that we received the part and installed and working. will sauce parts from you in the future. regards peter. (Peter lives between Darwin and Alice Springs and required a trim pump for his outboard. June 2003)

Good morning Scott, Thank you very much for your assistance. I will let you know as it all comes together if there is anything I will need further. As soon as I get this leg back together and I have forward and reverse happening I will have a slab of beer coming around to your business. You have saved me a great amount of time and trouble and your service has been well fantastic.

Phillip, Melbourne. 26 August 2003. (Phillip was after some very hard to get OMC sterndrive parts.)
This is Manolo, writing from New York on behalf of my sister and my friend in Spain. They received the Cummins manifolds that you made for the engine in perfect condition. They wish to congratulate you and your company on the quality of manufacture and on the care with which they were packaged and shipped. The manifolds have already been installed and they were a perfect fit."
12 August 2003

I called marine Direct on a Saturday morning and explained my tale of woe. The situation had a real sense of urgency as the boat race was on the following weekend and Airlie Beach Qld is a long way away. I needed two manifolds and risers urgently. The effort shown by Marine Direct to get the parts from the warehouse to the Whitsundays in five working days was excellent. Teryy Brown, Whitsindays North Queensland. September 2003

Dear Scott, My sister and husband in Madrid Spain have asked me to tell you that the Cummins 555 engine head and the rest of the shipment has reached them without any snags. Thanks to your good offices, they could track the freight and assert their right to have it delivered to their door. And delivered to their door it was!! Regards, Manolo New York. October 2003. (Goodness knows what Manolo's family did with 50kg of steel engine head in their home! We normally supply parts for boats!)

"Scott, Please find enclosed a cheque for $8138. This is the final payment for the engine I have ordered. Thank you for your assistance with this matter and I look forward to any business we may do in the future. John O." Country Victoria. 17 September 2003.
(John ordered a replacement 70hp engine for his sailboat restoration project.)

Hello Scot, After the informations that you sent me, i ' ve been convinced! Harris. October 2003 (Harris lives in Greece. Marine Direct made an exhaust manifold for his Cuummins 555 engine.)

Scott, thank you ,great dealing with you my bell ropes arrived today as you said,thank for taking time to answer my questions i know you must be very busy. hope to do business with you again real soon. thanks again. Regards Paul. October 2003

Chris and I are happy to purchase the Volvo Penta leg as you describe. An absolute pleasure to find someone so willing to assist and helpful when our needs suddenly changed. Look forward to talking to you soon. Regards Geoff. Ocotber 2003

Scott, The engine arrived safely and it looks sensational. Thanks for the advice regarding the warranty. Geoff. (Geoff lives in Perth and ordered a 125hp engine) November 2003.

Dear Scott, I received the Astra sextant today and I would just like to thank you for your excellent service, I never expected to receive it so quickly. Thanks again and I look forward to doing business with you in the future. Best Regards Chris B. Sydney, 11 December 2003

Thanks Scott,
I have chosen to have the sextant sent to a friends house. She will be playing 'Santa' for me. I will be transferring the funds in a couple of hours. Thank you for your fantastic support. Gabrielle, Karratha Western Australia 17 Dec 2003.

Dear Scott,
Just a quick note to thank you for great service. Nothing seemed to be too much trouble. I t was very good of you to personally bring the manifold parts I needed when you flew over to Perth. .I don't think you could get much better service any where. I am pleased to say that my old classic Hartley is once again running well. You can be assured that I shall be passing the word around about Marine Direct.
Thank you once again.Phil Weaver,
Mandurah Western Australia February 2004

Thanks for processing the credit and your help in making sure I had the correct parts.
I will recommend you to my boating friends for parts support. Regards, Rick C (Rick has a Bertram 28 and Marine Direct supplied all the manifolds and risers. Some excess parts were returned without any fuss.) April 2004

Thank you for your prompt response which reflects the proffessional manner in which you conduct your business. Michael April 2004- (An Australian sailing in Croatia.)

Scott, I ordered a bellows and uni joints for a 290 DP leg not long ago. Very impressed, arrived on time and right parts. Thank you. Tim, Northern Territory, May 2004 (Tim is now putting a boat back into charter and guess who is quoting for the job!)

Hi Mr. Fuller: Bounty Book. Today I received my requirement, it's very good, thank you very much for your promt delivery. I am very please having done bussiness with our company. Nelson A (Nelson is a happy book customer June 2004.)

Hi Scott, I must admit you have a very quick response! I will definately deal with you again. Its a pleasure doing business with you! When would I rceieve the goods? Ivan (who bought some charts.) July 2004

The book arrived and while it does not specificly describe the operation of replacing a transom it is still value for money. Thank you for your prompt and personal attention a service rare in today's busy world. John August 2004 (John is replacing the transom on his old boat.)
Scott, Oh my goodness!! Your bell arrived today and it is just beautiful! We will enjoy using it and when it is not in use it will serve as a thing of beauty on my PA's office cabinet.
Thank you. Kerry-Anne. Melbourne September 2004

Scott, Thank you for your prompt and personal attention- a service rare in today's busy world. John. August 2004

Thanks Scott. I see that the testimonials about your performance on your website are true.
Cheers, Dave. NZ Coastguard Education Tutor/Examiner. (Dave ordered an exquisite Astra 3B Sextant for delivery within 48 hours to New Zealand.) October 2004

Dear Scott, Merlin received all ok, many thanks to you and your staff, great service !!!.
Best regards; Ian McC. (Ian lives in Melbourne and urgently needed his Merlin computer reprogrammed to start his ocean voyage.) Dec O4

Hi,
Your Ref #0503051122270
Thankyou for sending the c-map we ordered so promptly it only took 4 days to arrive in Greymouth NZ, great service. sorry it took me so long to let you know but we have been away fishing. many thanks Sharron March 05

Hi Scott, I know you have put some effort into this subject without any reward and I do thank you for this but the relationship is now formed and I feel sure we will be doing further business in the future. As I said earlier, your customer service is superb and you will be my first port of call for anything marine.
Kind regards, Eddie, Singapore. (Scott even visited Eddie in Singapore in March 05 and took a look at his boat!)

Dear Scott,
thank you very much for the prompt efficient service. Much appreciated. Look forward to dealing with you again. In the meantime, I will definitely recommend the service
to friends and associates who also have boats. Regards Stuart April 05

Hi Scott
just thought I would let you know that we fitted the power pack on the weekend and all is fine
thanks for your help regards Paul. May 05. (Paul had a broken power pack on his outboard. We sent a new replacement, but it was unfortunately broken out of the box. We then sent Paul a new power pack from a different manufacturer.)
scott,yes all ok thanking you very much ,it arrived first thing this moring ,fired up first start

I CAN STOP CHEWING MY FINGER NAILS
REGARDS STAN. Auckland New Zealand. (Stan has an old Suzuki and we just happened to have a CDI unit for him in our boneyard! May 05)

Afternoon Scott,
It turned up this afternoon, Scott thank you for the offer to replace it if it didn't arrive I appreciate the gesture.I look forward to doing buisness with your'e company again.
All The Best, Gary June 05

Hey Scott,
It just arrived.... at 11:30am Thursday.Thanks again, great service, great price!
Bruce (Kiwi customer)

Scott, Got the goods today. You could possibly go another 20% increase (across the board except my orders!) for items under $200 as I doubt people will price shop in this range. Boats are like pets and you don't begrudge a vet bill. Good luck , very good service. Dave August 05.

Money for this item has been deposited into your
account! Regards Leo! BTW Love your website I will be back soon for more
items! Thanks again September 05.

Dear Scott,
(Great website Scott, its a credit to your company)
I have attached your account application and new price list if not received. David S.(David is a new supplier to Marine Direct and is helping us to deliver cutting edge communication technology.) Sept 05

Hi Scott
The cylinder head, bolt for the exhaust cover and rubber for the water pump housing arrived here this afternoon (16/9/05) around 5pm. The courier must have a jet engine under the hood ! Thank you very much for the prompt service
Kind Regards Kevin. (A happy Johnson outboard customer) Sep 05

Hi Scott
I received the Winch today and very happy with it. Thanks for the sale!
regards
John (November 05)

Scott,
> Received the bell this day. It's a beauty, thankyou.
> Greg (Greg ordered a 7" ships bell. January 06)

 After much searching for parts for my 1984 15hp Evinrude I discovered
Marine Direct Australia. Not only were they able to supply me with new parts
for such an old motor, much to my relief, but the Parts arrived today by
overnight courier, thank you very much for the prompt service. Payment
method via credit card on line is very secure and easy to use. Thank you
very much Marine Direct Australia I'll certainly recommend your business to
anyone in need.

Brad M, Adelaide February 2006 (Its really good when it all goes well! Scott)

Hi Scott, Many thanks the cover has arrived, and is a perfect fit.
Well done -- "Bravo Zulu." Cheers, Dach H. (Dach ordered a custom fit outboard cover for his 30 hp Yammy. Feb 05)

We LOVE our bell, it's SO loud, just the thing to muster the team to
meetings (we write software for the RAN)!!
Thanks so much,
Helen, Melbourne February 06

Scott: "Mike, Your order was shipped yesterday by Startrack."
Mike: "Scott, thank you. When I returned home it was at my door. Thank you for your prompt and efficient service. I will be visiting the Marine Direct site again. mike b February 06

Scott,
Generator arrived today – quite impressive. Thank you for your prompt service
Will keep in touch. Regards Bruce K. Bundaberg. April 06

Thanks Scott, (Zinc Anodes) arrived this morning. Fastest delivery I ever had :) Nathan D. Sydney. April 2006

Hi Scott,
Just letting you know that the electronics part arrived today. Can't believe how fast I got it.I will recommend Marine Direct to my mates and anyone who is looking to buy marine products. Thank you for an Excellent service. Its good to see someone does things as they should be done. Kos M. May 2006

Hi, My Name is Alissa W and I ordered a book 'Freshwater Trolling Techniques' from you. I have just received the book and it looks perfect. Dad should love it when I give it to him for his birthday. Thanks for being so prompt.
Alissa. My 2006

Hi Scott,
My merlin got back safely and happy again today. We sail at 10.00 tomorrow morning, so thanks for the great service.
Regards Kate May 06

 I received my hand - held radio cigarette plug accessory today. I was amazed at the speed of delivery. The item has been tested and installed on my boat -looks great and works great. Thank you for the prompt and highly efficient service.
Jack , Darwin NT. May 2006

Its good to see someone who does things as they should be done. Kos. Adelaide may06.

Scott,
Just received the spotlight. I’m just blown away by the efficiency of this process that I can order Thursday and receive it today. Looks exactly what we were chasing. I’ll let you know how it performs when installed (should be in the next few weeks).
Thanks and regards, Andrew. July 06

Hi Scott. my visa credit card number is XXXXXXX and you may use any of my words in your testimonial page. Because i was very very happy with eveything, service , product, and most of all helpful..... Regards Justin...July 06

All has arrived we thank you for the excellent service. Its very hard to find good service in the country and it arrived an time and what we wanted. I am only to happy to recommend your service to others. Once again thank you
Adam July 06

Bloody fantastic Scott. It fitted perfectly and works like a lift on Centrepoint Tower. Thanks for all your assistance. Greatly appreciated. Sorry I did not get back to you, but I have been busy fishing.

Hi Scott,
Yes, thank you very much - most impressed with your excellent service.
Having this year once again survived the temptations of the boat show season, I decided on a major refit of my 24 year old boat; new engine and leg, instrumentation, steering, anchor winch, complete rewire, upholstery and of course the Bennett trim tabs and indicator supplied by your good self.
Should be back in the water by weeks end.
Once again, Many Thanks
Regards, Peter  August 06

I've passed on your details to all my fiends who have boats (a lot bigger than mine), I'm sure they will use you in the future when they hear about the after sales service.
Cheers, Peter. August 2006

SCOTT
THANKS VERY MUCH . THE TRIM TABS WERE DELIVERED TO MY FRONT DOOR 7 AM THIS MORNING. EXCELLENT SERVICE I WILL DEFINATLY BE BUYING MORE STUFF FROM YOU.
REGARDS TONY, Melbourne Sep 2006

Cheers Bob

Dear Scott
 All bits arrived today and fit, You must me quite used to working out odd descriptions from dumbarses like me, Thanks again for your excellent service and fast delivery.
 Alan
"when i was looking for a control cable most people didn't seem to know much about them, and were not very interested in trying. So keep advertising there appears to be a need for people who are prepared to help." November 2006

Hi Scott, Received antenna today plugged it in , increased the speed three times. Thanks for the good service, very happy. Cheers Kelvin Broadband antenna customer. November 2006

Yes it is a perfect world, the sounder has just been delivered. Well done... Great communication. Christine, Melbourne November 2006. (Chistine's husband has a big grin for Chrismas!)

Any Comments About Our Website?: A WONDERFUL DISCOVERY- CruzPro Customer! December 2006

Dear Scott, just wanted to touch base after purchasing an Aquavolt 8kva diesel gen set from you two years ago now. I have been extremely happy with this unit since I bought it, and it has proven very, very reliable.
I have no trouble running a dive compressor and two air conditioners at once with absolutely no trouble at all. Last year, 2005, we went across to Lord Howe Island on a diving trip, and the gen set was running for 21 days non stop and never missed a beat. Can’t ask for much better than that. We did turn it off a few times just to check the drive belt and coolant levels etc as part of basic maintenance procedures, but this was only for around 15 to 20 minutes.
Thanks again, and I am now looking forward to receiving my desalinator from you. Your help and professional assistance is greatly appreciated each time I speak with you.
Yours Sincerely, Barry S, Manager, Newcastle XYZ Pty. Ltd. December 2006

Any Comments About Our Website?: Can't believe you can get all this stuff online! Dec 06

"When i was looking for the antenna cable most people didn't seem to know much about the cables, and not very interested in trying. So keep advertising there appears to be a need for people who are prepared to help." John December 2006

 Many Thanks. You run a great service company, another satisfied customer.
Dr Darol Cavanagh, Wilton. NSW January 2007
Scott,

The radar unit arrived this morning. It will take me a while to get around to
fitting it. Thank you for your assistance with this and your level of
service. I would have no difficulty recommending your business to others. Regards, Vic H. . Jan 2007

Many thanks, Scott. Arrived as predicted. We have no hesitation in dealing
with you again or recommending your service. .Regards, Peter and Barbara Auckland New Zealand. Jan 2007

Cheers For The Floats Scott, Really Appreciate The Customer Service, You &
Your Team Have Displayed, I Will Be Definatley Be Using Your Services Again!
Thanks Again. Mark Jan 07

HELLO SCOTT

THANK YOU FOR YOUR RESPONSE TO MY INQUIRY, I RECEIVED THE HOUSING THIS MORNING
FROM AUSTRALIA POST. THANK YOU AGAIN FOR YOUR EXCELLENT SERVICE I WOULD HIGHLY RECOMMEND YOUR COMPANY TO ANYONE.

HAVE A NICE DAY ANDREW FEBRUARY 07

Scott,
Just a thankyou for prompt and professial service. Solenoid
arrived Friday with mail and I fitted it Friday arvo so all fixed up for
the weekend. Regards. Rob Feb 07

Hi Scott,
Just a quick email to thank you for your quick helpful service in supplying
the water pump impeller for my Whittley last week. The part was exactly what
i was after so the boat is back to running like a dream.

Regard, Bob
Hobart March 07

Genius I tell you! Well played!
Thanks Scott. Have a great weekend!
Kristy , Hobart. March 07. (Kristy purchased a packaging case from us.)

G'day Scott

The parts arrived this arvo, thank you so much for your prompt efficient
service. It's a refreshing change to find service like that in your industry
without paying an arm and a leg for it. I will be recommending you to
everyone I speak to.

Regards Stuart W. April 07
Hi Scott,

Thank you very much for your prompt order payment confirmation, it's much appreciated.
We will be pleased to send those goods off today. As always, it was nice to chat with you in person,

We look forward to hearing from you again shortly, until then, have a great day!

Best regards, Kara
ABC XYZ Industrial Pty Ltd.
Kara is one of our best suppliers and this order was off to Dampier WA. March 07
thankyou for your excellent service. The tank arrived 2 days ago. regards, david G.
David purchased a water tank from us. June 07.

Hi Scott
Yes thanks everything is ok. Sorry it has taken so
long to respond but I left for Vanuatu on the 29th and
just got back late last night. Thanks for all your
help...I would thoroughly reccommend your company to
anyone who desires your services.
Cheers
Mark G July 07

Hi Scott,
Thank you so much for your reply. It just arrived and it’s lovely!!! So thank you so much for everything. I’m very pleased with this transaction and your prompt replies.
Kind regards,
Anne (Ann purchased a bell! July O7)

Hi Scott
Just a quick note to let you know that I received the parcel today.
Thanks for the good service.
Regards Ross July 07

Scott,
Thankyou for your email, the Jervis Bay Chart arrived in today's mail, sensational service. Patrick M July 2007

Hi Scott just letting you know that the order has all arrived many thanks for your help great service
Thanks David B Albury NSW

Dear Scott, The reference electrode arrived, and I have been able to make some very usefull measurements. Many thanks for the articles, and your help. I've spread the word about your products and prompt service. Maybe that will help. In any case, I appreciate it. Cheers, Gene. American Sailor July 2007

Hi Scott, sorry for the delay in getting you the photos. Also please feel free to add any comments to the pictures for your website. You have always been of the greatest assistance. As a separate matter, should the genset have any sort of muffler etc on the water exhaust as it is a little loud outside where the water comes out. Thanks, Brian (Genset customer 2005 and 2007)

Thank you Scott
Very happy with my purchase. Thank you for your assistance
Regards, Kent July 2007

Scott, Sorry for no content email, I could swear I added a thankyou for your excellent service. The tank arrived 2 days ago. regards, David G. July 2007 (Wastewater tank customer)

Hi Scott
Yes thanks everything is ok. Sorry it has taken so long to respond but I left for Vanuatu on the 29th and just got back late last night. Thanks for all your help...I would thoroughly reccommend your company to anyone who desires your services.Cheers Mark G, Vanuatu. July 07

Hi Scott, Thank you so much for your reply. It just arrived and it’s lovely!!! So thank you so much for everything. I’m very pleased with this transaction and your prompt replies. Kind regards Anne. July O7 Bought a bell for the office.

Dear Scott,
The reference electrode arrived, and I have been able to make some very usefull measurements. Many thanks for the articles, and your help. I've spread the word about your products and prompt service. Maybe that will help. In any case, I appreciate it. Cheers, Gene July 07 Sailing around the world.

Hi Scott

Just a quick note to let you know that I received the parcel today.
Thanks for the good service. 
Regards
Ross July 07

Scott,
Thankyou for your email, the Jervis Bay Chart arrived in today's mail, sensational service. Patrick, Nowra. July 07

Hi Scott, The case just arrived… PERFECT! Thanks again for your quick response and prompt service. I will definitely recommend others and come to you again should I require additional cases. Best regards, Steve. A case customer August 07

Dear Scott
On Thursday we contacted you for price and availability on a part. At 2.40 we ordered the part. By 9.30 next morning the part was delivered and by 10.30am the job was completed. Thank you for this efficient service – if only our other suppliers were the same our lives would be so much easier and all our customers would be as happy as this one was! We would recommend you highly. Regards Kevin S. August 07 A happy trade customer.
Have paid for both items Scott. May I extend my compliments for a very efficient and comprehensive website and payment system, great selection of products (many beyond my means now !) and truly excellent service. You have got me, and anyone else I can influence, for as long as you are around. Mike L. Karratha WA. Electronics and things. August 07.

Hello Scott,
Just saying thank you so much for the electronics combo. It arrived in 5 days!!! Communication was fantastic and price was outstanding. We will surely keep in touch and buy from you again. Awesome Scott. Mat Septermber O7. (This was matt and his mum's first internet purchase.)

Hey Scott,
Thanks for the reply, great service as usual a pleasure to do business with.
regards Brian. October 07

Thanks - it arrived last week. It is beautiful, shiny and very loud!! Cheers Monique W. October 07.
Hi Scott,
 
The heat exchanger show up on Wednesday last week and will work really well mate. Thanks for that and sorry it’s taken this long to get back to you. Take care and have a great rest of the year. If I need anything else I will send you an email.
Kind regards,Greg October 07

Hi Scott,
I just wanted to thank you for your great service. Your replies were always
speedy and helpful. The items arrived today, as promised, and I can't wait
to test it out in WA.
Cheers Matt Nov 07

Scott, Received outboard covers Monday 12 Nov, Thankyou they look great and I am looking forward to fitting them this weekend to the motor. Very happy with your fast delivery and service.
Regards, Craig Nov 07

Many thanks for the bells. They're great.
Charlotte. Nov O7

Scott
Lets go with the $13.90 Air Mail. Thanks again for your help and prompt attention. I will recommend you to other merchant officiers/yachties.
Hip Hip John Nov 07

hi Scott, the radar arrived yesterday and all looks good. Thank you for the service.
regards, Carol Nov 07

Dear Scott,
Once again I thankyou for your assistance. I have contacted them and they are getting back to me with some figures.
By the way I have given you a plug with the Whittley Club NSW, I have been the secretary for the last 7 years, we have over 100 boats in the club and most have Merc Cruisers so I will pass your number around. Rod Nov 07

Scott
Now fitted………working well………thanks………I will recommend.
Regards Barry. Nov 07

Scott, Thanks a lot. The part was received in Hong Kong a few days ago. Small World is it not? Regards, Jim Dec 07

Hi Scott
Have just received delivery of the Nu-Line Combo unit, thank you for your great service will recommend you to all my boating friends and keep you in mind when I need any marine equipment, have a good and safe Xmas and a healthy and happy new year and Congratulations on the new member of your family I hope all is well with Bub and Mum.
Regards, John Dec 07. (Written 3 days after I had become a dad! Scott)

Scott   Parts arrived today. Just what I needed. Thanks for your help. Will contact you next time I need parts.
Regards Dave Dec 07

Scott
  Parts arrived today. Just what I needed. Thanks for your help. Will contact you next time I need parts.
Regards Dave New Zealand Jan 08

Thanks Scott - the item arrived at work at about 0900 hr on Wed morning.
Fantastic service - thank you.
George Jan 08

Scott: Hi! You're fantastic! Thanks. Bil Feb 08

Good morning Scott,
My part arrived yesterday in good order. I appreciate how simple it was to make this purchase from you.
Thanks Ellis March 08

Dear Scott,
The bell arrived in the mail yesterday, and it is truly beautiful. It
is now proudly displayed on the front of our house as a door bell.
Many thanks,
Diana and Adrian March 08

Geee, that was quick ! It is nice to find another company that responds to
queries and Quick too. Thanks ever so much Scott, I do hope you can get the 128kb card.
Chris
Hervey Bay April 08

Hi Scott,
Just wanted to touch base and thank you for a great job. Charts arrived this morning which is a great effort.
My thanks to all concerned, I am sure this is not the last we will be seeing of each other in the future.
Cheers for now, Geoff from Gippsland Lakes July 2008

Wow! Thank you sooooo much! Bless you! Louise
You never know, we will probably use more in the future. Solar Panel Customer July 2008.

Scott,
Arrived today. Absolutely stoked !
I will be recommending Marine Direct to everyone.
Can't wait to hit the sunken wrecks in Darwin Harbour now I can find them !
Thanks, Gordon July 2008

Scott
thank you for the bells I was worried about the quality of the bells but looking at your product I'm very happy we may be looking to purchase 2 more talk to you soon. again thank you. Chris XYZ rural fire brigade July 08

Hello Scott,
The Pelican 1550 arrived here (Launceston, TAS) on Friday. Thanks once again for your efficient service.
Regards, July 2008 Ryan .

Hi Scott,
Thankyou for your excellent customer service in regards to the order , Tony July 08
Brian for your info, Scott runs Marine Direct out of Sydney (see www.marinedirect.com.au); he is a John Deere agent, has a huge range of other products and his service and boating products experience are unbeatable. Scott supplied heaps of very helpful information when we re-engined Sereki Mai and as well as JD the engines, supplied hull ftgs, taps, GRP mufflers, exhaust hoses etc. Arthur. August 2008. Fiji.

 
cheers recived item yesterday, used today bloody awesome gear! Anonymous August 2008
That was quick & smart to find me on the web! I like your efficiency very much. A doctor in NSW who did not give his address with his order. August 2008

Hi Scott,
All goods arrived today. I am very impressed with your service.
I'm really hanging out till I sell my Riviera 30 so I can get fair dinkum in fitting out my new boat.
An 8KVA genset and a desalination unit head the list. I know you will be able to deliver Thanks again, and all the best to you all.
 Rosco, September 2008

The heat exchanger is received. Thank you for good service and prices! Kind regards, Nils in Norway who ordered a heat exchanger.

Hi Scott
 Thanks for that Scott. I have received my engine thank you it certainly has impressed a few people in the boat yard

 Thanking you John who has 2 very nice John Deere engines in Gove. September 2008

Thanks for the help and great service.
Regards Ciff

thanks for the advise on product and help with customs.
Kind Regards, Terry Hinchinbrook. October 2008

Scott,
Everything arrived safe and sound
Pleasure to do business
Peter September 2008

Permatrim has arrived and cant wait to get it fitted if this rain ever goes away! Thanks greatly for all your help!
Cheers BENJAMIN October 2008
Hey Scott, Starter arrived yesterday. Thanx heaps for the excellent service. Darren October 2008
Thank you Scott for your prompt service. Regards Kevin October 2008

Thank you Scott. I appreciate your wonderfully prompt replies :-)Sincerely Cristina Thermostat customer. November 2008

hey marine direct! my permatrim order arrived in great condition thank you.
Charles October 2008

Thanks Scott,
We are over the moon with the total finish. You supplied the Propeller. Many Thanks & take care.
Reguards  Chris & Jim November 2008
Hi Scott
I've just received the bell. It's gorgeous. Thank you for your help in getting it here.
Kindest Regards Eva November 2008

Hi Scott,
Thanks for the quick reply. Sounds ok then, I was just concerned that I ordered one thing and received something different. Thanks for the quick service to. Much appreciated, just have to install it now. Hope you have a good Xmas.
All The Best Craig December 2008 Battery Customer.

Hi scott  i have received the trim motor i would just like to say thank you  for your prompt service. The motor fits perfect and runs great i will definitely use you again for spare parts .Thanks  Dale. December 2008
Scott, Good morning!

Yes ,we have suppliers here we use. However, this family knows your services and although we were surprised, they  specifically requested we consider you first. I am obligated to to do this. They Said they were in the Alice Springs for many years .
Also, we have business with quality vendors such as yours as far as Japan.
As you well know, the world is getting smaller so if you can assist, it would be an interesting experience for us, too. .
Will you consider and qoute?
Thank you , Steve Feb 2009

Hello
I rang a few minutes ago and you referred me to 'Robertsons' regarding my seeking to purchase 5 X one metre lengths of galvanised steel chains
I would like to thank you for the referral, they were excellent, and I'll be getting the delivery this afternoon
You provided me with high quality service, and I appreciate that
Regards Paul Feb 2009

SHARKSHIELD SUPPLIED BY MARINE DIRECT! 
I survived a Great White Shark encounter yesterday.
I was spear fishing at Wattamolla Bay NSW with a Sea Hornet Eliminator 5 pronged spear gun, wearing a Shark Shield Freedom 7. I followed the rock shelf on the left side of the bay until I came to the head. It was here that a wall of large fish appeared, seemingly from nowhere and unbothered by my presence. I paused and let my eyes adjust. At first, I thought that they were yellow tailed kingfish but as I looked closer I realized that they were massive Australian Salmon. The Salmon were only feet from my spear gun; I aimed and fired. The speared Salmon took off, ripping the shaft out of its flesh leaving a trail of blood behind it.
The school of Salmon began to encircle me as I reloaded the spear gun. As I put the shaft back on I realized I was completely surrounded by Salmon; nowhere could my sight penetrate through. Even the injured Salmon formed a part of this eerie school. As I looked down to prepare my spear gun, the fish surrounding me shot away. 
Alone in the water I turned my head to the right. Hurtling towards me was a Great White Shark. Almost immediately the shark back flipped underwater. This was at such great speed its body continued moving forward through the motion. With an amazing demonstration of power it disappeared quickly from sight. Fear over took me and I started to swim to land as quickly as I could. Franticly kicking, I knew I needed to calm myself down so the shark would not be attracted to return. Looking behind me, underneath my feet, I made my way the 100 meters back to shore.
Part of me wanted to stay in the water and see the shark again. I had just witnessed it coming full stick and it had to turn away due to the protection around me from the Shark Shield. However, my instinct to get out of the water was too strong. I swam to the closest point of land and walked around the rocks as far as I could. I had to re enter the water despite my new fear, and swim the last leg due to impassable rocks. I warned the swimmers that there was a great white out there.
I feel lucky to have experienced something so amazing and scary and to have swum away from it. I would never enter the water again without wearing a shark shield as I believe it saved me from serious injury. The product works and Thank You. regards, Daniel E.
Where I encountered the school of fish and great white

Hi Scott, a quick message to let you know the book was received in great condition and hubby loves it! Got it last week, haven't had a chance to email before now..Thanks so much Cheers Suzie feb 2009
Thank you for the beautiful bell. It arrived this morning. The 3" bell will go so well with my "ridiculous" DARWIN/TROPICAL/ SAFARI Santa suit. It is shorts, long white socks, red shoes, white braces. It truly is a quality bell.
Noel H Smith.
Albany .
W.A. feb 2009

thanks,good doing buisness with you
 cheers Tim Permatrim Customer. Feb 2009

Hi Scott,
The case just arrived - perfect timing, I'm off tomorrow.
If I had to describe it in one word, it would be fan-bloody-tastic with
2 exclamation marks. I did not expect it to be this compact and sturdy.
The server fits is well. Thanks a lot.
Regards, Filip March 2009

Hi Scott,
Recieved bell today, all good & very happy - noisey little beast!!!!!
cheers Jonathan March 2009

Thanks heaps Scott. It's a shame things didn't work out with the Deere but it's been a pleasure to deal with you anyway. Gary March 2009

Thanks for your help Scott, your purchasing system is very good.
I will let the guys in the Cruising Club know about your service.
Regards, Steve March 2009

Hi Scott I never had a chance to thank you for resolving the refund over the Navionics stuff, I had to leave for Bali to finish the boat and get it back to Australia, which I finally managed to do a couple of weeks ago. Murray April 2009
Hi Scott
Love your efficiency
MANY THANKS
Ray April 2009

Hi Scott
Watch arrived, excellent service thanks.
Regards
Eddie Nicolson April 2009

Scott,
Following on from our conversation whilst you were driving (great client service, I must say!) ....... April 2009
Many thanks Scott - great service and prices as usual !
Colin April 2009

Hi Scott,
Your efforts are much appreciated.
Thank you, Sharman April 2009

Hi Scott,
Please remove the ad for a pair of Cummins V504 used engines
from you site as they are now sold.
Many thanks for the use of your website.
Regards, John may 2009

sorry, I don't know if I ever emailed to say thankyou....the book has arrived in good order
regards
andi April 2009

Cheers,knew it wouldnt be a problem,your service has been great in the past nothing has changed.
Regards Phil
April 2009

Hi SCOTT I have received the parts you sent me very QUICK with service and delivery time VERY GOOD COMMUNICATION waiting on some quotes again as soon as I get them will do again keep up the good work regards PENDEST June 2009
Hi Scott
Quick note to let you know the GPS Antenna arrived today.
Thanks again for your assistance, the service and price has been fantastic.
Regards
Strategy June 2009

Hi Scott
Just received the parts in the mail. All arrived perfectly.
Thanks again for your help.
Cheers
Troy June 2009

Hi Scott,
Just to let you know that I have received the part ordered with you in the post today, in good order and to my door, on the date guaranteed by the USPS. Thankyou for the link to follow the tracking of the post and I am most impressed with the USPS efficiency.
Marine Direct was the only company I could find (easily) in Australia to supply the part I needed and I thankyou very much for a professional, honest and prompt service.
Regards, Chris. June 2009

Hi Scott,
I received the parcel,
Good transaction(deal), thank you,
Greetings
Olivier HOARAU reunion Isnalnd. Indian Ocean. June 2009

Good afternoon,
I just wanted to send a quick e-mail in appreciation for the outstanding service and speed of delivery. I have now placed two sperate order with you company and both times I have recieved the good serveral days before I expected them. I live in Katherine in the NT and the delivery service is always less than desirable except for your items. I will continue to use your services and I will highly recommend you to all of my work mates and friends.
I wish more Australian companies had valves like you guys. Great work.
Greg B. June 2009

Thanks Scott.
Much appreciated and a pleasure doing business with you.
Best Regards,
Phil June 2009

Hi Scott,
This is the end of the story ! Everything is OK.
I really appreciate your assistance.
Probably, I will be in Australia in september or november. If I have enought time, I will try to visit your company.
Best regards and thank's again.
Henri New Caladonia July 2009
Scott

Received, fast delivery, great product Will recommend to friends
Thanks,
Bob July 2009

hi scott
parts arrived thursday thank you good service
regards jody July 2009
Scott
you are a gentleman and a scholar. Thanks for possibly saving me money.
I will take your advice.
Many thanks again
Bob July 2009

Hey Scott. The depth gauge that I ordered arrived yesterday afternoon (27th). Thanks mate for all your help
Cheers Daryl July 2009

Hi Scott,
I've been away again, but yes the goods have been delivered.
Its the potential for stuff ups like this that led me to deal with someone like yourself in the first place. I don't need the frustration of trying to sort out such problems.
I appreciate the great service.
Thanks, Brett August 2009

Hi Scott
Seat Mounts received yesterday in good condition, thanks for the speedy service.
Regards, Greg , Wickham W.A. August 2009

Hi Scott, The manual arrived yesterday, thanks very much. I hope to do business with you again. Cheers Lindsay July 2009

 g`day scott, just a short note to thank you for your promt attention and swift service
re the c-map i purchased over the phone last week,(sorry for the delay,ive been crook)
once again thankyou very much for your advice and help in choosing the right map.
greg, shepparton vic. September 2009

Scott, Tilt motor received this morning. Just wanted to say thanks for your prompt response and service. It's been a real pleasure dealing with your company. Many Thanks, Troy, Sept 2009.
Laptop box arrived. Very, very happy.
Thank you so much.
Cheers, Kay Sept 2009

MATTHEW CALLED: THANKS VERY MUCH FOR THE FANTASTIC EFFORT WITH THE IMPELLER Sept 2009

Scott,
Thanks for the excellent service and follow up on the supply of the permatrim foil for my Honda 75hp. The positive change is has made to the boat and handling is all what I had hoped for. Have not lost speed and in fact made it more economical which was good anyway. Thanks again for good service.
Colin Sept 2009

Thanks ! You guys rock ! Sept 2009

Hi Scott,
Thanks for your reply. I'm grateful for your continued service.
Paul Sept 2009

Hi Scott
Thanks for the Merc cover it is a beauty!
John October 2009

Hi Scott -
Just a quick update... the package was delivered yesterday via FEDEX.
Maybe it was an aberration - or error - but it billed and arrived as expected.
Great to hear your earlier price included the spares kit - I was not sure so assumed no since it was not detailed. That being said (and honouring my earlier words) your prices are fair enough to buy locally going forward.
Thanks again - you have earned my business.
All the Best!
Brett October 2009

Thanks Scott , i am glad you are a genuine nice guy, yes i am happy with a refund of $162, Much appreciated. And i will pass this good gesture to my other friends, we have a large group of fishing buddys and Members of Jervis Bay Fishing Club, as well as memebers in Sydney Game,and many more. So i will definately spread this good deed around . Cheers Dave, October 2009

Thank you. The bell arrived safely, has been engraved and looks great!
L.A. October 2009
Dear Scott I would like to thank you for the prompt service cheers Nick March 2010
Thankyou for your prompt and professional service , Phillip March 2010
Hi scott parts recieved & these one fit perfect , awsome service
thanks again kris March 2010
Cheers Scott
I thank you for all your help and I know where to find you for next time I need something.
Once again many thanks. March 2010
Thanks great service response, Wayne March 2010
We'll be in touch when our next batch of laptops come through..Great doing business with you! Adrian MArch 2010
hi scott all good motor now running .
thanks for your effort
ta wayne MArch 2010
BELLS ARRIVED THIS MORNING, 5 mins ago!!! They are beautiful and have every so slightly different pitches. They will do the trick nicely without being too big or obtrusive.. Very shiny, very new. I had been holding my breath and writing emails to Sydney. Glad they made it in time. Bavali MArch 2010
Scott my friend
Your blood’s worth bottling!
I will contact you when it arrives
cheers
Caroline Happy Bell Customer April 2010
Hi Scott
Hey I knew others had said they were delighted with their purchases of bells from you but hey I am absolutely chuffed. It looks great and sounds awesome. Thank you so much Caroline April 2010
Thanks for the great service. Very impressed with the product and service.Regards, Allan.May 2010
Goods received. Thanks for the service. Regards David
Kit arrived this morning Scott...it's installed and working
Many thanks for your prompt attention; it's most appreciated.
Garry May 2010
Recieved both my Trim Motor and Manual on Fiday - thanks for your prompt service.
This was the first time I have ordered from Marine Direct and I was a bit hesitant at first - but not anymore.
Will be recommending you to my mates.
Thanks again
Grahame June 1010
Hi Scott,

I Just wanted to write and thank you for the exceptional customer service you have provided in helping me get my delivery to its destination in time. You responded quickly to every email and helped organise further country priority delivery urgently when needed. Great customer service is hard to come by these days so it is very much appreciated. I look forward using Delivery Man for all my business deliveries. Thanks once again and feel free to use me as a reference as I am more than happy to recommend you.

As the delivery was a straight forward over night city to city in the end can you please credit my Delivery Man account with the difference so I may use this credit for future orders? This would be wonderful.
Thanks again.
Regards,
Asha June 2010
Hi Scott,

Thanks very much for your follow up.
I have been impressed by the personalised service and it was worth paying that little bit extra for it.
So I'll take my hat off to your team,
I have put through my order and I hope to have my new toy in the coming days.
Regards,
L.H.R. June 2010


Scott,
Part arrived today thanks for the great service.
Greg August 2010


Hi Scott,
Thank you for the quote I have paid for the primer with mastercard your invoice number 110992. Thank you for the excellent service and I will certainly be in touch for other items in the near future.
Kind Regards
Ken August 2010


Scott received the lift pump today thanks for excellent service regards Barrie August 2010


Thank you for your help. The part arrived last Thursday & was fitted over the weekend. Thanks again and I use you company & will recommend you to others Keith August 2010
Scott
I would just like to thank you for the effort in resolving the issue with delivery of the C-Map. I appreciate the effort of both your organisation and the courier, Toll
Regards Tony September 2010


Just received tank as ordered. Thank you very much for your efficient and prompt service.Regards Royce September 2010


Got all the Lewmar bits, thanks for the rapid and efficient service. Good to know that we have someone in the region that we can count on. Liam New Caladonia October 2010


Just letting you know we have received the parcel of a exhaust elbow and rubber connector.
thank you for your knowledge and service.
will certainly will let people know about your business and how prompt and well packet the goods where on delivery
regards Jeff Feb 2011

Anyway thanks again, I will be sure to pass your company on to anyone else who needs one for the same reason that I do. Chris Feb 2011

hey mate , hope this communication finds you well ( family + new baby)....i wanted to thank you for the prompt dispatch & delivery of parts to me , which arrived wednesday morning 10 am to my house........cheers for that .have begun repairs already....... thanks again scott.....regards kenneth Feb 2011......


easy as..that was quick..beat my email excellent business! cheers Brad March 2011


just letting you know the part arrived today exactly what i wanted ..need to give you a man hugg ...lol. just jokeing thanks if i need to order any thing you have my bussines ..Rob.. March 2011


Parcel arrived today
Many thanks for a great service
mick April 2011


No problem, thanks for the great customer service! April 2011
Scott, Thankyou.
Its people like you that make it a good world and a pleasure to be involved with.
I trust your company goes from strength to strength.
Thanks John April 2011

Just want to thank you very much for all the help you gave me in getting the new powerpack for the 140hp Johnson. Got the pack fitted and she is now firing on all four cylinders. Thank you for your help it was really appreciated you were a life saver.
Regards
Jacqui May 2011

Part arrived now in motor and running beautiful.
Thanks for your great service.
Kevin June 2011
Once again, thanks for your outstanding service,
Cheers L June 2011
Hope to be

ordering some more in due course. Shall let you know. Once again thank you for your prompt and great old
fashioned service.
Regards Johan June 2011

hi scott i find you so quick and on the ball thks----i hope to give you more business this year regards rb June 2011
thanks scott for your input into my order i recieved the battery today great service thanks again doug . July 2011
Just wanted to let you know that the sextant and books arrived save and sound on the Geobay 3 days ago.
No damage, perfect packaging, great products!
A+!!!! (as they say on eBay)
Pleasure doing business with you!
All the best,
Ralph July 2011


Tank arrived this lunch time all safe and well and just as I had imagined - great job - many thanks. Mark July 2011
Hey Scott, I’ve had some awesome help here today . Your service is so good and takes my stress away !!! Sally Sept 2011


Thanks again for your good service. MickO Sept 2011


Just like to advise that this article arrived today...many thanks for the speedy and professional process of order..
David Sept 2011


Hi Scott, Thanks for your prompt service, the Omnia arrived save and sound a few days ago.
Wishing you all success in your online business. Regards, Mal October 2011

 

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